Andy & me : crisis and transformation on the lean journey by Pascal Dennis

By Pascal Dennis

2006 SHINGO PRIZE for EXCELLENCE in production RESEARCH

Based at the author's own event with Toyota’s grasp academics and with businesses in the middle of nice swap, Andy & Me is a enterprise novel set in a failing New Jersey automobile plant targeting the tribulations of Tom Pappas, the plant supervisor. The events, characters and plant politics will ring precise with many readers.

In a funky, readable type, Andy & Me follows Tom's courting with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to aid keep his plant during the educating of the mythical Toyota creation method (TPS).

On this trip, the reader learns that TPS is greater than only a selection of instruments; it involves a brand new frame of mind and behaving. although Tom reveals good fortune ― either in his plant and in his own existence ― he learns from Andy that profitable development is "endless and eternal."

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Extra resources for Andy & me : crisis and transformation on the lean journey

Sample text

Hork, splat. “I can’t imagine,” I say. The car body comes through the tunnel from Body shop, is dipped in a phosphate tank and sent through a series of rinses. Then it goes into the E-coat tank, where it gets an electro­galvanized coating. Next is the metal repair booth where we fix metal defects. These include dents, “up-dings,” weld spatter, splits, and poor fit. Some units are so bad that we have to pull them off the line. © 2011 by Taylor & Francis Group, LLC 37 38 • Andy & Me Metal repair was swamped when we got there.

Andy frequently stopped to pick up bolts, paper, and other garbage. ” He gave me a puzzled look. ” As we walked, he pointed out several more hazards and suggested “countermeasures” for each one. ” he asked. ” Andy checked emergency stop buttons, safety mats, and fire extinguishers. Why was he so interested in safety? He certainly liked talking to workers. In the Assembly shop, he stopped to talk to a young guy who I knew had just started with us. I suppose Andy chose him because he looked new to the job and therefore might have a fresh opinion.

Also, there are too many pinch points and blind corners. “Next, you must clean and paint factory. Work areas are in bad condition. Garbage is everywhere! I will make a list. You fix. One last thing, when I give assignments, you must do. Discuss yes. Argue no. ” I agreed. The next day Andy and Bill came into the plant and we spent a couple of hours confirming the details. Andy would spend several days a week with us. He’d give assignments and we’d learn by doing. Rachel had found us respectable consulting dollars and money for cleaning, painting, and safety upgrades.

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